The following are all genuine comments from letters and messages we have received from customers. The originals are available to view at our offices in Edinburgh.

"Many thanks for the information forwarded to me in connection with the above. I am truly delighted with the amount of information you have provided. "

Sir Alex Ferguson, CBE June 1999

"My family and I were delighted with the research you did into the Hunter side of the forebears. It was beautifully presented and we appreciated your comments."

Mrs L Logie, Falkirk, May 2007

"In answer to your question ( market research !) - I have browsed various geneology
sites in the past. After having watched last night's TV episode of " You don't know you're born " featuring actor Ken Stott , I logged on to Genes Reunited intending to have a proper go!

After going round in circles for a while , I was about to commit myself to paying for credits to allow record searches when it dawned on me that most of the records on offer appeared to relate to England & Wales!

I went back to the web looking for dedicated Scottish sites , found yours and decided to pay for the professionals to do the job properly!"

Ken McNaughton, UK, February 2007

"You may remember last month doing some research for me concerning the Nichols family. The results were amazing to say the least and it has taken me some time to come to terms with it. I am just writing to thank you for your time and trouble with so little to go on and will have no hesitation in recommending you to any other searchers."

Patricia MacDonald, UK, October 2006

"I received my pack today and what a delight it was. Thank you very much for doing this search for me as it would have been very difficult to carry out from Australia. I enjoyed the personalised comments added to the document. The presentation is excellent and has shed light on a few questions I had but will probably spark up even more!

Once I have absorbed it all I may take up the offer of a further search as outlined in your pack.

Thanks once again thank you for all your help, I am one extremely satisfied customer."

Sylvia Holloway, Australia, September 2005

"We received your report today and can't thank you enough for all the information you discovered, it was far more than we dared hoped. My husband was thrilled to have uncovered the Scottish mystery of his family tree at long last."

Angela Evans, UK, March 2005

"I received my report last week and I have been poring over it since then. I cannot thank you enough for what you have done for me. I had no idea that you would be able to go so far back. I have been wandering around in a daze – all I had really wanted to know was when my mother had died, and to find out all about grandparents (and more) is a big thrill for me. "

Vivienne Potter, Oman August 2002

"I am absolutely delighted with the amount of information you have managed to find out. It has fired me with the desire to see what else I can find out about other branches of the family. "

Ann M Corrie (Mrs), Castle Douglas January 2004

"Just received your report and just thought I would drop you a line of gratitude. It's unfortunate that you couldn't find anything but I appreciate the effort you have put in and the professional quality, and reasonable price, of your service. I have other branches of my Tree from Scotland and if I require any future research it will definitely be your service I would use, and I shall recommend you to others."

Steven J Slater, Gateshead, February 2005

"Your approach and reporting is commendably professional and I will have no hesitation in recommending your services to others. "

Derek Stewart, Somerset West, South Africa November 2003

"I received it today and was very impressed. I will go over it at the weekend and will certainly require additional research as suggested. "

Beverley Peck, Windsor, Australia May 2004

"I feel I must write to thank you for sending me the genealogical research of my brother's and my forebears. What a wonderful document to have – I keep rereading it and find it really fascinating, there is so much detail in it. I am most delighted with the results of your investigations. "

Louise Graham, Bonnyrigg November 2003

"Thank you for the results of your investigations into the ancestry of my husband. I am delighted with it an know he will be too. "

Norah F Craig (Mrs), Athelstaneford, East Lothian November 2003

"Our extended family were all very impressed with your efficiency and also with the lovely presentation pack with all the details. They all say they would recommend your firm. "

Marjorie Cossar (Mrs) September 2003

"The information you generated for our trip to Perth to explore my ancestry was incredible! We were able to find the churches, graveyards and addresses for many items relating to the Malcolm ancestry. It was so professionally done ….. We will be forever grateful for the presentation. ….. We have referred your name to a number of people who didn't realize this service was available."

Melissa Ayers, Houston, Texas August 2003

"It is staggering that you have unearthed so much information. I have written to Gordon L Sellar and Joyce Bradfield and hope that, at last, we can meet up. "

David Sellar, Midhurst, Sussex August 2003

"I was delighted to receive your information – very well designed pack! ….. I am very appreciative of the speed with which you came back to me and the very nice way in which you deal with people. ….. You provide a great service – pity I hadn't known before. "

Judith M Tatham, Glasgow June 2003

"Thank you for your service so very well presented. The quality is appreciated. "

Gordon Coats, Birchington, Kent May 2003

"Thank you very much for all the information that was gathered. As usual it poses as many questions as it answers and that is the fun of it all. I shall have great delight in digesting all that has been discovered. "

Elizabeth H Poor (Mrs) November 2002

"It made the most interesting reading and my wife and I are surprised at the amount of information that your researcher has been able to unearth. "

Ian Grant, St. Albans October 2002

"I would like to thank everyone for their work and dedication – if not for you I would still be wondering where I came from! ….. Thank you to the nice lady on the phone for a caring attitude and advice. Best regards from a happy customer. "

Sheila Murray, Kirriemuir October 2002

"Thank you for your lovely letter of 17 September, also for your kindness in doing up a chart for me and a copy for my ‘new' family. I'm sure they will be as delighted with it as I am – much appreciated. "

Elizabeth Scott, Milton Keynes September 2002

"I wrote to Scottish Roots who gave me a quick reply as well as their rates to make a search into my mother's genealogy side of her family. The staff of Scottish Roots got to work immediately on the information I sent them and within a very good and reasonable time forwarded me many pages of complete information concerning my mother and her family of Greig ancestry. ….. Their research procedures and reporting results are of the best highly professional abilities. I also recommend Scottish Roots to anyone else desiring research. "

George Finch, Hull, Massachusetts September 2000

"Many thanks for the presentation package you sent me. I was delighted with the presentation and contents. "

Thomas Ross, Coxhoe, Durham March 2000

"Thank you very much for the excellent work you carried out to trace the “Fotheringham Line”, work which I have found most interesting. I shall certainly study your suggestions and will contact you in due course if I wish you to undertake further research. "

W Fotheringham, Thame February 2000

"I am delighted to have received such a comprehensive and exciting report from you. It has stimulated my family into animated discussion and provided much conversation. "

Keith A Dale, Giffnock, Glasgow March 1994

 

See an Example Standard Report of an Ancestral Search